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Privacy Policy



Thank you for being with us in the world of 3D printing! Being aware of the importance that the European Union pays for the protection of privacy of personal data, we would like to share with you our approach to this issue in the face of changes introduced by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection natural persons in relation to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC („RODO”).


From 25 May 2018, the RODO sets new standards in the field of personal data protection. Hexagon 3D Sp. z o.o. always takes care of the highest standard of its products and services. You also process and protect personal data that you have provided to us in the best possible way.

You provide us with your data when you buy our products or use our services, both during visits to the headquarters of the 3Dpartnershop (legal name Hexagon 3D Sp. z o.o.), as well as visits to our websites or taking part in our actions. Your data is processed by Hexagon 3D Sp. z o.o., whose services you have used for purposes related to the fulfillment of your order, performance of the service, fulfillment of the warranty contract, product liability and fulfillment of other requirements imposed by law. Your data is also processed to test your satisfaction, the administration of IT systems, archiving and in connection with any claims that are the implementation of our legitimate interest. According to the adopted policy, we store your data for these purposes for 10 years (or until the claims are time-barred).

Using your data, we make sure that the goals in which we process them do not outweigh your interests or basic rights and freedoms. We hope that your previous contact with Hexagon 3D Sp. z o.o. (also for marketing purposes) was satisfying for you. If you decide that you do not want to receive marketing information from Hexagon 3D, you can tell us at any time (at any time by withdrawing consent or expressing dissent). For this purpose, you can send us an e-mail to [email protected] or a letter to the following address: Hexagon 3D Sp. z o.o. ul. Jutrzenki 83C/A, 02-230 Warsaw, with the note: RODO department. We will stop processing your data for this purpose without any negative consequences.

We do not trade your data. Your data may be transferred only on the basis of entrusting to companies cooperating with us in the field of IT services, marketing services, accounting and archiving services, call centers, organization and implementation of events and equipment manufacturers that we sell in Poland.

We hope the changes we have made will be satisfying for you. We are waiting for any comments, suggestions and proposals for further changes. You can always contact us at our Data Protection Contact Point at the e-mail address: [email protected]

The right to delete data:

You have the right to request the erasure of your personal data stored by us in the following cases:

-your personal data are no longer necessary for the purposes for which they were collected,
-you have withdrawn your consent on which the processing is based and there is no other legal basis for the processing,
-you have objected to the processing and there are no overriding legitimate grounds for processing, or the objection -concerns the processing of data for direct marketing purposes,
-personal data has been processed unlawfully,
-personal data must be deleted in order to comply with a legal obligation provided for in Union law or national law,
-personal data has been collected in connection with the offering of information society services referred to in art. 8 sec. 1 GDPR.

To change or erase your personal data contact us at our Data Protection Contact Point at the e-mail address: [email protected]

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time from your profile page at our website or by sending us an email.

3Dpartnershop TEAM
Hexagon 3D Sp z o.o.

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