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Privacy Policy

Thank you for being with us in the world of 3D printing! Being aware of the importance that the European Union pays for the protection of privacy of personal data, we would like to share with you our approach to this issue in the face of changes introduced by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection natural persons in relation to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC („RODO”).

From 25 May 2018, the RODO sets new standards in the field of personal data protection. Hexagon Group always takes care of the highest standard of its products and services. You also process and protect personal data that you have provided to us in the best possible way.

You provide us with your data when you buy our products or use our services, both during visits to the headquarters of the Hexagon Group (“HG”), as well as visits to our websites or taking part in our actions. Your data is processed by Hexagon Group, whose services you have used for purposes related to the fulfillment of your order, performance of the service, fulfillment of the warranty contract, product liability and fulfillment of other requirements imposed by law. Your data is also processed to test your satisfaction, the administration of IT systems, archiving and in connection with any claims that are the implementation of our legitimate interest. According to the adopted policy, we store your data for these purposes for 10 years (or until the claims are time-barred).

Using your data, we make sure that the goals in which we process them do not outweigh your interests or basic rights and freedoms. We hope that your previous contact with Hexagon Group (also for marketing purposes) was satisfying for you. If you decide that you do not want to receive marketing information from Hexagon Group, you can tell us at any time (at any time by withdrawing consent or expressing dissent). For this purpose, you can send us an e-mail to [email protected] or a letter to the following address: Hexagon 3D SP Z O.O.. ul. Jutrzenki 83C bldg. A, 02-230 Warsaw, with the note: RODO department. We will stop processing your data for this purpose without any negative consequences.

We do not trade your data. Your data may be transferred only on the basis of entrusting to companies cooperating with us in the field of IT services, marketing services, accounting and archiving services, call centers, organization and implementation of events and equipment manufacturers that we sell in Poland.

We hope the changes we have made will be satisfying for you. We are waiting for any comments, suggestions and proposals for further changes. You can always contact us at our Data Protection Contact Point at the e-mail address: [email protected]

Use of this site requires personal data processing of a client in the following matter: … (for example: first name and last name, phone number, e-mail, billing address, etc.). Data will be processed by: Hexagon 3D SP Z O.O..  in a way that is crucial to agreeing on a contract, as well as its fulfillment. Transaction data, in that personal data, can be transferred for the benefit of PayLane Sp. z o.o. located in Gdańsk at Norwida 4, zip code: 80-280, KRS: 0000227278, on the terms that it will beneficial on in service connected to order payments. A client has the right to see the content of his data and any corrections made to it. Sharing of information is voluntary, however, at the same time it is crucial to using this site .

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Hexagon 3D Sp z o.o.

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